Most organisations employ a diverse range of people from different generational groups, and many now have five generations of employees working side by side. The benefits of such diverse workplaces are multiple; the broad range of experiences, knowledge, working methods, and the boundless opportunities for mentoring, creativity and innovation. However, management challenges also result from the need to adapt your leadership style to get the best out of every individual in your team.
This workshop encourages delegates to consider:
- Who are our employees today?
- What do our employees want from us?
- What can we do to make sure we are better able to meet the needs of our diverse teams?
The benefits of considering generational differences within your workplace may be; improved staff retention, increased employee engagement, reduction in communication problems, overcoming management challenges
Who is it for?
Existing or aspiring managers, leaders or trainers
On successful completion of this course, you will receive a Certificate of Attendance from Tyro Training
This course is delivered over 1 day
What will I learn?
- Identify and understand each of the 5 generational groups: traditionalists, baby boomers, gereations X, Y (millennials) & Z
- How each group differs in terms of:
- motivating factors and expectations in the workplace
- communication methods and styles
- recruitment, induction, training and incentives
- Use of technology and how this influences their expectations
- Focus and approaches to multi-tasking
- Promotion and development
- Work/life balance
- Brand recognition and what this means as an employer
- How to inspire loyalty in diverse teams
- What is employee engagement?
- The importance of values and ethics
- Recognition / appreciation and giving feedback
- What will this look like in practice for you and your organisation?
- What will you (as a manager) need to do/change to make this happen?
- What kind of manager are you? What kind of manager do you need to be?
- Basic principles of mentoring
There is no formal assessment for this course