Key Team Skills

£95.00

Modern business demands a number of key skills which are relevant to people in many different roles - whether working in customer facing or production teams.

This one day course provides a basic understanding of 3 key skills, providing a solid base upon which to build: managing time, assertiveness and communicating with others.

Course Content

• Assertiveness: difference from aggression, when to use

• Managing time: to do lists, prioritising, urgent and important

• Working with others: effective communication, relevant communication methods, feedback, 
  checking understanding

Download a factsheet about this course

This course isn't timetabled at the moment. Please contact us for future course dates