ILM Award in First Line Management

£500.00

This level 3 programme reflects the development needs of first line managers and shares common features with the “Skills for Supervisors” programme to ensure consistency and coherence. Participants will gain the knowledge required by a first line manager and further develop management skills. It is delivered by trainers with experience of management in practice.

Course Content

• Problem solving and decision making
• Team building
• Time management
• Motivation
• Understanding customer needs
• Communication and feedback 

Early Bird Deal 
• 20, 27 April, 4, 18, 25 May & 1 June 2012
• Normally £500 - Early Bird £450
• This Early Bird offer is only available for places booked before 10 February 2012

Download a factsheet about this course

Course Dates Course Times Venue Availability
20, 27 Apr 4, 18, 25 May 1 Jun 2012 9.00am to 5.00pm Skipton Book Now
17, 24, 31 May & 14, 21, 28 June 2012 9.00am to 5.00pm Scarborough Book Now
12, 19, 26 September & 10, 17, 24 October 2012 9.00am to 5.00pm Skipton Book Now

Training courses take place in Skipton unless otherwise stated. We can also arrange to run courses at dates, times and venues to suit you. Call us on 01756 797266.